Returns & Exchanges
At Authenticated, we stand behind the quality of our curated fashion collection and offer a seamless 30-day return window for all unworn items with original tags attached. We are committed to ensuring your wardrobe fits your lifestyle perfectly through easy returns and exchanges.
Initiate Your Request
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and authenticity cards are included to qualify for a refund.
Ship It Back
Affix the prepaid shipping label provided in your email and drop the package off at any authorized carrier location.
Quality Inspection & Refund
Once our team verifies the condition of your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing